Clock In
How to clock in, clock out, and manage breaks from the employee app
The Clock In page is where you record your arrival and departure for each shift. Every time you start work, take a break, or finish for the day, you tap a button here. Your clock records feed into your hours and, for clock-ins outside your schedule, go to your manager for approval.
Before You Clock In
Allow Location Access
Hopshift uses your phone's GPS to confirm you are at your workplace. The first time you open the Clock In page, Hopshift shows an Enable Location screen explaining why it needs your location. Tap Enable Location, then tap Allow when your phone asks.
Without location access, you will not be able to clock in.
If location is blocked, Hopshift shows a Location Blocked screen with steps for your phone. Follow them, then tap I've Enabled It - Refresh.
Photo Verification
If your employer has enabled photo verification, you will be asked to take a selfie when clocking in (and sometimes when clocking out). This is used as attendance proof. Point your front camera at your face and tap Take Selfie. You can tap Retake if the picture is not clear.
Clocking In
- On the Home screen, tap Clock In (or open
/my/clock-in). - The page shows your current status (Not started) and your location. Tap Show map to see your pin on a map.
- Check that you are near your workplace. The page shows how far you are from the location and the distance you must be within.
- If photo verification is enabled, tap Take Selfie and capture your photo.
- Tap Clock In.
A timer starts and your status changes to Working.
If your company has more than one clock-in location, tap Change next to the location name to pick a different one.
Clocking In Outside Your Scheduled Shift
If you tap Clock In before or after your scheduled shift hours, an Out-of-Schedule Clock-in dialog appears. It shows your scheduled times, explains that your manager will need to approve the entry, and lets you add an optional note for your manager.
Tap Clock In Anyway to go ahead, or Cancel to wait.
Clock-ins outside your scheduled shift are saved but do not count toward your worked hours until your manager approves them.
Taking a Break
When you are on an approved break:
- Tap Start Break on the Clock In page.
- Your status changes to On Break and a break timer starts.
- When your break is over, tap End Break to resume the working timer.
Break time is tracked separately from work time. Depending on your company's settings, break time may be unpaid and subtracted from your total hours.
Clocking Out
When your shift is over:
- Tap Clock Out on the Clock In page (or on the Home screen).
- If photo verification is on, take your selfie first.
- A message confirms you have clocked out.
Your status returns to Not started and the session is saved.
Always clock out at the end of your shift. If you forget, the day counts as not worked until it is corrected. Submit a correction request on the Attendance page as soon as you notice.
Geofencing
Your employer may have set up a geofence: a required distance from the workplace within which you must be located to clock in. The Clock In page shows this as Must be within N m to clock in or out, along with your current distance from the location.
If you are outside the allowed radius when you tap Clock In, you will see a message saying you are too far from the location. Move closer and try again, or contact your manager if you believe your location is correct and the system is not recognising it.
Unclosed Sessions
If you did not clock out from a previous day, Hopshift shows an Open Session from Yesterday screen before you can clock in again. You have two options:
- I forgot - close at HH:MM: closes the old session at the time suggested from your shift
- I forgot - let me enter the time: lets you type the time you actually finished
Status Reference
| Status | Meaning |
|---|---|
| Not started | No active session; you have not clocked in yet today |
| Working | Clocked in and actively working |
| On Break | Clocked in but currently on a break |