Hopshift
Employee App

Attendance

How to review your clock records and submit correction requests in the employee app

The Attendance page is where you can review your full clock-in history and request corrections if a record is wrong. Managers review and approve corrections before any changes take effect.


Viewing Your Clock Records

  1. Tap Attendance in the bottom navigation.
  2. Open the Clock Records tab.
  3. Use the week navigation to browse records by week.

Each record shows:

DetailWhat it means
DateThe day the record belongs to
Record typeClock-in, Clock-out, Break Start, or Break End
Recorded timeThe exact time that was saved
StatusOK or Flagged

Flagged Records

A record is flagged when it was marked as late, edited by a manager, or is pending approval. Flagged records are highlighted so they are easy to spot.


Submitting a Correction Request

If a clock record is wrong (for example, you forgot to clock out or scanned in at the wrong time), you can request a correction.

  1. Open the Clock Records tab and find the record that needs fixing.
  2. Tap the flagged entry or tap Request Correction.
  3. Select the correction type:
TypeWhen to use it
Wrong TimeThe clock-in or clock-out time was recorded incorrectly
Missed Clock-inYou forgot to clock in at the start of your shift
Missed Clock-outYou forgot to clock out at the end of your shift
Late Check-inYou were late and the record should reflect the actual arrival
AccidentalYou accidentally clocked in or out
  1. Enter the correct time.
  2. Add a reason explaining what happened (required).
  3. Tap Submit.

Your correction request is sent to your manager for review.


Tracking Correction Requests

Open the Corrections tab to see all correction requests you have submitted.

Each request shows:

  • The original record it relates to
  • The correction type and requested time
  • Status: Pending, Approved, or Denied
  • Your manager's notes (if they left any when reviewing)

Correction requests do not automatically update your records. Your manager must approve them first. If your request is time-sensitive (for example, payroll is being processed soon), let your manager know directly.

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